Privacy Policy
Welcome to Guardian Roadside Assistance. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services.
1. Information We Collect
We collect personal information that you voluntarily provide to us when you use our services, make inquiries, or contact us. This may include:
Name
Contact information (phone number, email address)
Vehicle information (make, model, license plate)
Location data
Payment details
We may also collect information automatically through cookies, log files, and similar tracking technologies when you visit our website.
2. How We Use Your Information
We use your personal information to:
Provide and manage roadside assistance services
Process payments and transactions
Communicate with you regarding services and updates
Improve our services and enhance user experience
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information with:
Trusted service providers who assist in delivering our services
Law enforcement agencies when required by law
Third-party payment processors to complete transactions
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet or electronic storage is completely secure.
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Withdraw consent for data processing where applicable
Opt-out of marketing communications
To exercise your rights, please contact us.
6. Third-Party Links
Our website may contain links to third-party sites that are not operated by us. We are not responsible for the content or privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for any updates.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
- Email: [email protected]
- Phone: 604-217-4340
- Address: 4500 Kingsway, Burnaby, BC V5H 2A1
By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
