Terms and Conditions

Welcome to Guardian Roadside Assistance. By using our services, you agree to the following terms and conditions. Please read them carefully before accessing or using our services.

1. Acceptance of Terms

By using our services, you agree to comply with these Terms and Conditions. If you do not agree with any part of these terms, please do not use our services.

2. Services Provided

Guardian Roadside Assistance offers emergency roadside services, including lockout assistance, tire changes, jump-starts, fuel delivery, and towing. Service availability may vary based on location and other factors.

3. Service Limitations

While we strive to provide prompt and reliable assistance, we do not guarantee specific response times. Service availability is subject to factors such as traffic, weather conditions, and technician availability.

4. Payment and Fees

All fees for services must be paid at the time of service or as agreed upon in advance. We accept various payment methods, including credit/debit cards and electronic payments. Failure to make a payment may result in the suspension or termination of services.

5. User Responsibilities

You are responsible for providing accurate information when requesting assistance, including vehicle details and location. Failure to provide accurate information may result in delays or the inability to deliver services.

6. Limitation of Liability

Guardian Roadside Assistance is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our liability is limited to the amount paid for the specific service provided.

7. Cancellations and Refunds

If you need to cancel a service request, please notify us as soon as possible. Refunds will be considered on a case-by-case basis, depending on the circumstances and the nature of the service provided.

8. Intellectual Property Rights

All content, trademarks, and materials on our website and in our communications are the property of Guardian Roadside Assistance and are protected by copyright laws. Unauthorized use is strictly prohibited.

9. Changes to Terms

We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. Continued use of our services after changes are made signifies your acceptance of the revised terms.

10. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:

• Email: [email protected]
• Phone: 604-217-4340
• Address: 4500 Kingsway, Burnaby, BC V5H 2A1

By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.